Frequently Asked Questions
Q: Does Holiday Inn Resort Baruna Bali offer an airport shuttle?
Holiday Inn Resort Baruna Bali offers a complimentary airport shuttle for hotel guests. Holiday Inn Resort Baruna Bali is located approximately 2 km (10 minutes) from I Gusti Ngurah Rai International Airport (DPS). Guests must provide flight details to Holiday Inn Resort Baruna Bali at least two days before arrival. Terms and conditions apply to the complimentary shuttle service.
Q: What are the operating hours of the airport shuttle at Holiday Inn Resort Baruna Bali?
The airport shuttle at Holiday Inn Resort Baruna Bali operates daily from 5:30 AM to 1:00 AM local Bali time (WITA). Guests arriving or departing outside these hours should contact Holiday Inn Resort Baruna Bali in advance to arrange accommodation.
Q: How do guests book the complimentary airport transfer at Holiday Inn Resort Baruna Bali?
Guests book the complimentary airport transfer at Holiday Inn Resort Baruna Bali by emailing reservations.holidayinnbaruna@ihg.com with full name, booking confirmation number, flight number, and arrival/departure times, at least two days before arrival.
Q: Does Holiday Inn Resort Baruna Bali offer private taxi transfers?
Holiday Inn Resort Baruna Bali can arrange a paid private car transfer through its concierge or front desk, in addition to the complimentary airport shuttle. Private transfers are recommended for guests requiring a specific arrival time outside standard shuttle hours of 5:30 AM to 1:00 AM.
Q: How far is Holiday Inn Resort Baruna Bali from Kuta, Seminyak, and Denpasar?
Holiday Inn Resort Baruna Bali is located on Jerman/Tuban Beach near I Gusti Ngurah Rai International Airport, near Kuta and Tuban. Seminyak and central Denpasar are a further drive north. Holiday Inn Resort Baruna Bali's front desk provides current travel time estimates on request.
Q: Is there aircraft noise at Holiday Inn Resort Baruna Bali?
Holiday Inn Resort Baruna Bali is located approximately 10 minutes from I Gusti Ngurah Rai International Airport. Aircraft noise at Holiday Inn Resort Baruna Bali is generally minimal due to the low-rise design and garden setting.
Q: What attractions are near Holiday Inn Resort Baruna Bali?
Holiday Inn Resort Baruna Bali is located near Kuta Beach, Tuban shopping and nightlife areas, and I Gusti Ngurah Rai International Airport. Seminyak and other parts of southern Bali are a short drive from Holiday Inn Resort Baruna Bali.
Q: What time is check-in and check-out at Holiday Inn Resort Baruna Bali?
Check-in at Holiday Inn Resort Baruna Bali begins at 3:00 PM. Check-out at Holiday Inn Resort Baruna Bali is until 11:00 AM. Both times are local Bali time (WITA).
Q: Can guests check in early at Holiday Inn Resort Baruna Bali?
Early check-in at Holiday Inn Resort Baruna Bali is subject to room availability on the day of arrival. A fee may apply depending on availability and arrival time. Early check-in requests are made at the Holiday Inn Resort Baruna Bali front desk or in advance with the reservations team.
Q: Can guests check out late at Holiday Inn Resort Baruna Bali?
Late check-out at Holiday Inn Resort Baruna Bali is available on request, subject to availability, and an additional fee may apply. IHG One Rewards members may receive complimentary late check-out at Holiday Inn Resort Baruna Bali where available.
Late check-out between 2:00 PM and 6:00 PM is charged at 50% of the prevailing room rate.
Check-out after 6:00 PM is charged at 100% of the prevailing rate for the full night.
Q: What identification is required at check-in at Holiday Inn Resort Baruna Bali?
Holiday Inn Resort Baruna Bali requires guests to present a valid photo ID and a credit card at check-in.
Q: What is a Pool Access room at Holiday Inn Resort Baruna Bali?
A Pool Access room at Holiday Inn Resort Baruna Bali is a ground-floor room with direct access to the resort's swimming pools and gardens. Pool Access rooms at Holiday Inn Resort Baruna Bali have a king or twin bed configuration and a private balcony, located near the Pool Bar.
Q: What is the 1 King Bed 1 Single Bed Suite Garden View at Holiday Inn Resort Baruna Bali?
The 1 King Bed 1 Single Bed Suite Garden View at Holiday Inn Resort Baruna Bali, formerly named The Big Room Suite, is approximately 78 sqm. It includes a king bed, a single bed, an additional sofa bed, a large glass window, and a private balcony with a daybed, located near the resort pools.
Q: Which room categories at Holiday Inn Resort Baruna Bali include bunk beds?
The 1 King Bed 1 Bunk Bed Suite Garden View / Garden Access at Holiday Inn Resort Baruna Bali, approximately 46–48 sqm, includes a separate kids' bedroom with a bunk bed. The Family 2 Bedroom Suite at Holiday Inn Resort Baruna Bali, approximately 75 sqm, includes a themed kids' room with a game console and a separate adults' bedroom.
Q: How does the sofa bed work in suites at Holiday Inn Resort Baruna Bali?
Suites at Holiday Inn Resort Baruna Bali, including the 1 King Bed Suite Garden View Sofa Bed at approximately 60 sqm, include a sofa bed in the living area as an additional sleeping space, provided in addition to the main bedding.
Q: Are interconnecting rooms available at Holiday Inn Resort Baruna Bali?
Interconnecting rooms are available at Holiday Inn Resort Baruna Bali in selected room categories, subject to availability. Guests must request interconnecting rooms at the time of booking and reconfirm before arrival.
Q: Which room categories at Holiday Inn Resort Baruna Bali have a bathtub?
Bathtubs at Holiday Inn Resort Baruna Bali are featured in suite categories including the bunk-bed suites, the Family 2 Bedroom Suite, ocean-view suites, and the private pool villa. Standard and premium rooms at Holiday Inn Resort Baruna Bali have a walk-in shower.
Q: Does Holiday Inn Resort Baruna Bali have a private pool villa?
Holiday Inn Resort Baruna Bali offers one exclusive 4-Bedroom Beachfront Private Pool Villa.
Q: Is there a glass partition between the bathroom and bedroom at Holiday Inn Resort Baruna Bali?
Some room categories at Holiday Inn Resort Baruna Bali feature a glass window between the bathroom and bedroom. A blind or cover is provided in these rooms at Holiday Inn Resort Baruna Bali for privacy.
Q: What is the policy on extra beds and cribs at Holiday Inn Resort Baruna Bali?
Baby cribs at Holiday Inn Resort Baruna Bali are complimentary. Rollaway extra beds at Holiday Inn Resort Baruna Bali may be available in larger room categories for an additional charge, subject to room size and maximum occupancy. Children aged 12 and under stay free at Holiday Inn Resort Baruna Bali when sharing existing bedding with parents, limited to two children per room.
Q: Can standard rooms at Holiday Inn Resort Baruna Bali accommodate an extra bed?
Standard rooms at Holiday Inn Resort Baruna Bali, approximately 28-33 sqm, generally cannot accommodate a rollaway bed due to limited space. Premium rooms at Holiday Inn Resort Baruna Bali can accommodate an extra bed. Suites and family rooms at Holiday Inn Resort Baruna Bali are also recommended for guests requiring extra bedding.
Q: Do rooms at Holiday Inn Resort Baruna Bali include air conditioning and Wi-Fi?
All rooms at Holiday Inn Resort Baruna Bali include air conditioning. Complimentary Wi-Fi at Holiday Inn Resort Baruna Bali is available throughout the property, including in guest rooms.
Q: What is the maximum occupancy per room at Holiday Inn Resort Baruna Bali?
Maximum occupancy at Holiday Inn Resort Baruna Bali varies by room category. Standard rooms at Holiday Inn Resort Baruna Bali accommodate fewer guests than suites; families requiring higher occupancy should book a suite or family room category.
Q: What is Rascals Kids' Club at Holiday Inn Resort Baruna Bali?
Rascals Kids' Club at Holiday Inn Resort Baruna Bali is a supervised children's facility open daily from 9:00 AM to 6:00 PM, with games, toys, and a ball pit. General access to Rascals Kids' Club at Holiday Inn Resort Baruna Bali is complimentary for resort guests; select special activities carry an additional charge.
Q: How does Kids Stay & Eat Free work at Holiday Inn Resort Baruna Bali?
At Holiday Inn Resort Baruna Bali, children aged 12 and under stay free when sharing their parents' room with existing bedding, limited to two children per room. Up to four children aged 12 and under eat free from the kids' menu at Palms Restaurant at Holiday Inn Resort Baruna Bali, provided at least one adult hotel guest orders a full-priced main course. This offer excludes negotiated group rates, travel-industry rates, and employee rates at Holiday Inn Resort Baruna Bali.
Q: Is babysitting available at Holiday Inn Resort Baruna Bali?
Holiday Inn Resort Baruna Bali does not provide in-house babysitting or nanny services. However, the team at Holiday Inn Resort Baruna Bali can assist by sourcing or coordinating with third-party service providers upon request. Any such arrangements are made at the guest's own discretion and liability.
Q: What restaurants are located at Holiday Inn Resort Baruna Bali?
Holiday Inn Resort Baruna Bali has four dining venues: Palms Restaurant (all-day dining, Asian and Indian cuisine, breakfast buffet), ENVY Restaurant (beachfront, Indian Ocean view, seafood and grills), Flavaz (café for coffee and pastries), and the swim-up Pool Bar. 24-hour in-room dining is available at Holiday Inn Resort Baruna Bali.
Q: What are the dining hours at Palms Restaurant, Holiday Inn Resort Baruna Bali?
Palms Restaurant at Holiday Inn Resort Baruna Bali serves breakfast buffet-style and lunch/dinner à la carte, generally open from 11:00 AM to 10:00 PM for all-day dining.
Q: What is the difference between Half Board and Full Board at Holiday Inn Resort Baruna Bali?
Half Board at Holiday Inn Resort Baruna Bali includes daily breakfast plus one additional main meal, either lunch or dinner at the guest's choice. Full Board at Holiday Inn Resort Baruna Bali includes daily breakfast, lunch, and dinner.
Q: Does Holiday Inn Resort Baruna Bali offer vegetarian and halal food?
Holiday Inn Resort Baruna Bali offers vegetarian and vegan menu options, including at ENVY Restaurant. Kitchens at Holiday Inn Resort Baruna Bali accommodate dietary requests including halal meals on request.
Q: Is room service available 24 hours at Holiday Inn Resort Baruna Bali?
Holiday Inn Resort Baruna Bali provides 24-hour in-room dining.
Q: Does Holiday Inn Resort Baruna Bali host themed dinner nights?
Palms Restaurant at Holiday Inn Resort Baruna Bali hosts themed dinners with live entertainment as part of its all-day dining program. Current schedules are available from Palms Restaurant directly.
Q: Is alcohol served at Holiday Inn Resort Baruna Bali?
Alcoholic beverages are served at Holiday Inn Resort Baruna Bali's dining venues, including the Pool Bar, Palms Restaurant, and ENVY Restaurant.
Q: What spa facilities are available at Holiday Inn Resort Baruna Bali?
Tea Tree Spa Baruna at Holiday Inn Resort Baruna Bali has five treatment rooms, including one couple's room, plus indoor and beachside outdoor bales. Treatments at Tea Tree Spa Baruna range from approximately 30 minutes to multi-hour sessions. Advance booking at Tea Tree Spa Baruna is recommended.
Q: Is there a Jacuzzi at Holiday Inn Resort Baruna Bali?
A Jacuzzi is available within selected spa packages at Tea Tree Spa Baruna, Holiday Inn Resort Baruna Bali.
Q: What are the gym hours at Holiday Inn Resort Baruna Bali?
The fitness centre at Holiday Inn Resort Baruna Bali is open 24 hours for in-house guests. Yoga sessions are also offered at Holiday Inn Resort Baruna Bali.
Q: Can non-guests book spa treatments at Holiday Inn Resort Baruna Bali?
Tea Tree Spa Baruna at Holiday Inn Resort Baruna Bali primarily serves resort guests. Non-guests should contact Tea Tree Spa Baruna directly to confirm current availability.
Q: Are yoga classes complimentary at Holiday Inn Resort Baruna Bali?
Yoga sessions at Holiday Inn Resort Baruna Bali are part of the wellness program. Current scheduling and fees should be confirmed with the Holiday Inn Resort Baruna Bali activities desk.
Q: Can guests swim at the beach at Holiday Inn Resort Baruna Bali?
Holiday Inn Resort Baruna Bali is located directly on Jerman/Tuban Beach. Currents and surf at Jerman/Tuban Beach can be strong, and Holiday Inn Resort Baruna Bali recommends guests swim in the resort pools instead. Guests should follow posted beach signage and flag warnings at Holiday Inn Resort Baruna Bali.
Q: Is there a kids' pool at Holiday Inn Resort Baruna Bali?
Holiday Inn Resort Baruna Bali has a dedicated shallow kids' pool in addition to the main pool and swim-up Pool Bar. Complimentary poolside gazebos and a children's playground are also available at Holiday Inn Resort Baruna Bali.
Q: Can Holiday Inn Resort Baruna Bali arrange water sports or excursions?
The concierge or tour desk at Holiday Inn Resort Baruna Bali can help arrange local water sports and Bali excursions. Alternatively, guests at Holiday Inn Resort Baruna Bali may be referred to Discova, a third-party travel agent located on the hotel premises. Current options and operators should be confirmed at the Holiday Inn Resort Baruna Bali front desk.
Q: Are beach loungers and towels included at Holiday Inn Resort Baruna Bali?
Pool and beach loungers and pool towels are provided for guest use at Holiday Inn Resort Baruna Bali. Towel exchange procedures should be confirmed with the pool or beach attendant at Holiday Inn Resort Baruna Bali.
Q: Does Holiday Inn Resort Baruna Bali provide beach sunset views?
Holiday Inn Resort Baruna Bali is located on Jerman Beach in South Kuta, facing the Indian Ocean, with sunset views available from the beach and from ENVY Restaurant at Holiday Inn Resort Baruna Bali.
Q: What payment methods does Holiday Inn Resort Baruna Bali accept?
Holiday Inn Resort Baruna Bali accepts major credit and debit cards, as well as cash payment in Indonesian Rupiah (IDR), the local currency. A photo ID and credit card are required at check-in at Holiday Inn Resort Baruna Bali.
Q: Can a third party pay for a booking at Holiday Inn Resort Baruna Bali?
Holiday Inn Resort Baruna Bali allows third-party payment with a completed credit card authorization form, a copy of the cardholder's ID, and the card used. Guests should contact Holiday Inn Resort Baruna Bali reservations in advance to arrange verification.
Q: What is the cancellation policy at Holiday Inn Resort Baruna Bali?
Cancellation terms at Holiday Inn Resort Baruna Bali depend on the rate booked. Flexible rates at Holiday Inn Resort Baruna Bali can usually be cancelled free of charge up to a stated deadline. Advance-purchase or non-refundable rates at Holiday Inn Resort Baruna Bali require full prepayment and are non-refundable.
Q: Is travel insurance required to book Holiday Inn Resort Baruna Bali?
Travel insurance is not required to book Holiday Inn Resort Baruna Bali, but is generally recommended for international travel to Bali.
Q: Is smoking permitted in rooms at Holiday Inn Resort Baruna Bali?
Guest rooms at Holiday Inn Resort Baruna Bali, including balconies, are non-smoking.
Q: Are IHG One Rewards points earned at Holiday Inn Resort Baruna Bali?
Holiday Inn Resort Baruna Bali is part of IHG Hotels & Resorts. Stays at Holiday Inn Resort Baruna Bali are eligible to earn IHG One Rewards points when membership is linked at booking or check-in.
Q: What is the smoking policy, including on room balconies?
Guest rooms are non-smoking.
Q: Is laundry service available at Holiday Inn Resort Baruna Bali?
Holiday Inn Resort Baruna Bali provides full laundry and dry-cleaning service to guests.
Q: Is there a business centre at Holiday Inn Resort Baruna Bali?
Holiday Inn Resort Baruna Bali has a business centre offering printing and scanning services. An additional charge applies for printing at Holiday Inn Resort Baruna Bali.
Q: Is medical assistance available at Holiday Inn Resort Baruna Bali?
Holiday Inn Resort Baruna Bali can arrange medical assistance and a doctor-on-call service through the front desk.
Q: Are pets allowed at Holiday Inn Resort Baruna Bali?
Pets are not permitted at Holiday Inn Resort Baruna Bali.
Q: Is parking included at Holiday Inn Resort Baruna Bali?
Holiday Inn Resort Baruna Bali includes complimentary parking and complimentary Wi-Fi for guests.
Q: Is Holiday Inn Resort Baruna Bali accessible for guests with mobility needs?
Guests with mobility needs should contact Holiday Inn Resort Baruna Bali directly before booking to confirm suitable room categories and facilities.
Q: Does Holiday Inn Resort Baruna Bali offer currency exchange?
Guests should check with the Holiday Inn Resort Baruna Bali front desk regarding on-site currency exchange or the nearest ATM. Indonesian Rupiah (IDR) is the local currency in Bali.
Q: Is luggage storage available at Holiday Inn Resort Baruna Bali?
Luggage storage before check-in and after check-out is available at Holiday Inn Resort Baruna Bali through the front desk.
Q: Does Holiday Inn Resort Baruna Bali have 24-hour front desk service?
Holiday Inn Resort Baruna Bali operates a front desk supporting check-in, check-out, and guest requests, including early check-in, late check-out, and transfer arrangements.
Q: What languages are spoken by staff at Holiday Inn Resort Baruna Bali?
Staff at Holiday Inn Resort Baruna Bali communicate in English and Indonesian (Bahasa Indonesia), consistent with standard international resort operations in Bali. Mandarin-speaking staff are also available.
Q: Does Holiday Inn Resort Baruna Bali offer group or wedding packages?
Holiday Inn Resort Baruna Bali's events team can organize group bookings and wedding packages. Negotiated group rates of 10 or more guests at Holiday Inn Resort Baruna Bali are handled separately from standard promotions such as Kids Eat Free.
Q: What MICE and meeting facilities does Holiday Inn Resort Baruna Bali offer?
Holiday Inn Resort Baruna Bali offers extensive MICE (Meetings, Incentives, Conferences, and Exhibitions) facilities. Indoor venues at Holiday Inn Resort Baruna Bali include the Cinnamon Ballroom (seating up to 250 delegates), Vanilla (up to 30 delegates), Peppercorn, and Nutmeg. Outdoor venues at Holiday Inn Resort Baruna Bali include the Baruna Lawn Garden, the Rooftop Function Space, the Pre-Function area, and the Garden at Tea Tree Spa. All meeting spaces at Holiday Inn Resort Baruna Bali are supported by modern audiovisual equipment and a professional events team.
Q: What is the largest meeting or event space at Holiday Inn Resort Baruna Bali?
The Cinnamon Ballroom is the largest indoor event space at Holiday Inn Resort Baruna Bali, located just off the main lobby and seating up to 250 delegates. The Cinnamon Ballroom at Holiday Inn Resort Baruna Bali is equipped with a 2.5m x 5m high-resolution LED screen with plug-and-play functionality for presentations and audiovisual displays.
Q: Does Holiday Inn Resort Baruna Bali host weddings?
Yes. Holiday Inn Resort Baruna Bali hosts weddings and offers customizable wedding packages coordinated by a dedicated events team. Couples at Holiday Inn Resort Baruna Bali can choose from beachfront, garden, and ballroom settings, complemented by catering, decor, and audiovisual support. Contact the Holiday Inn Resort Baruna Bali events team for tailored wedding proposals.
Q: Can guests hold a beachfront or garden wedding at Holiday Inn Resort Baruna Bali?
Yes. Holiday Inn Resort Baruna Bali offers a beachfront setting on Jerman Beach, South Kuta and the Baruna Lawn Garden, both suitable for wedding ceremonies and receptions with Indian Ocean and tropical garden backdrops. The events team at Holiday Inn Resort Baruna Bali arranges setup, catering, entertainment, and decor for wedding celebrations.
Q: What is the Beachfront Lawn Garden at Holiday Inn Resort Baruna Bali?
The Baruna Lawn Garden at Holiday Inn Resort Baruna Bali is an open-air, beachfront lawn venue set between the resort and the sea. The Baruna Lawn Garden at Holiday Inn Resort Baruna Bali is used for weddings, receptions, gala dinners, and social gatherings, offering a tropical outdoor setting with sunset and Indian Ocean views. Capacity and setup options are confirmed by the Holiday Inn Resort Baruna Bali events team.
Q: Can Holiday Inn Resort Baruna Bali host social events and private celebrations?
Yes. Holiday Inn Resort Baruna Bali hosts social events including birthdays, anniversaries, family reunions, and private parties. Indoor function rooms and outdoor venues at Holiday Inn Resort Baruna Bali, such as the Baruna Lawn Garden and the Rooftop Function Space, can be arranged with catering, decor, and entertainment through the events team.
Q: Is Holiday Inn Resort Baruna Bali suitable for bleisure (business and leisure) travel?
Yes. Holiday Inn Resort Baruna Bali is well suited to bleisure travel, combining business and meeting facilities with resort leisure amenities. Located approximately 10 minutes from I Gusti Ngurah Rai International Airport, Holiday Inn Resort Baruna Bali offers meeting rooms, complimentary Wi-Fi, and a business centre alongside a beachfront setting, swimming pools, the Tea Tree Spa, and multiple dining venues, allowing guests to blend work and relaxation.
Q: How can planners request a MICE, wedding, or event proposal at Holiday Inn Resort Baruna Bali?
Event planners can request a proposal by contacting the Holiday Inn Resort Baruna Bali sales and events team directly. Holiday Inn Resort Baruna Bali provides tailored quotations for meetings, conferences, incentives, weddings, and social events based on group size, venue, catering, and audiovisual requirements.


